Tenali AI Product Capabilities

Tenali AI offers two main products: AI Sales Engineer for real-time call assistance and AI Chief of Staff for administrative automation. This page details all capabilities.

AI Sales Engineer Capabilities

Real-Time Call Assistance

Tenali AI listens to live sales calls and provides instant answers as questions are asked.

• Invisible operation: No bot joins the call. Buyers don't know AI is being used.
• Instant answers: Responses appear in 1-2 seconds after a question is asked.
• Context-aware: Tenali AI understands the conversation flow, not just keywords.
• Multi-platform: Works on Zoom, Microsoft Teams, Google Meet, and browser calls.

Enterprise Search

Search across all company knowledge from one interface:

• Knowledge bases: Notion, Confluence, internal wikis
• Documents: Google Drive, OneDrive, SharePoint
• Communication: Slack messages, email threads
• CRM data: Salesforce, HubSpot records
• Call recordings: Prior meeting transcripts

Competitive Intelligence

Real-time competitive positioning during calls:

• Battle cards: Automatically surface competitive comparisons
• Objection handling: Suggested responses to competitive objections
• Win/loss context: What worked in similar competitive deals
• Differentiation points: Key messages for each competitor

RFP/RFQ Auto-Fill

Automate proposal responses:

• Upload any RFP: PDF, Word, Excel formats supported
• 10-second fill time: Answers populated from prior responses and documentation
• 4+ hours saved per RFP: Reduces manual research and writing time
• Consistent answers: Same questions get the same accurate answers

Technical Question Handling

Answer complex technical questions instantly:

• Security questions: SOC 2, GDPR, data handling, encryption
• Integration questions: APIs, webhooks, supported platforms
• Architecture questions: How the product works technically
• Compliance questions: Industry-specific requirements

AI Chief of Staff Capabilities

Meeting Preparation

Automatic prep before every sales call:

• Account research: Company info, recent news, relevant details
• Contact research: LinkedIn, role, background information
• Prior interaction history: What was discussed in previous calls
• Suggested talking points: Based on deal stage and context

Meeting Summaries

Sales-specific summaries after every call:

• Key topics discussed: Major themes and questions
• Action items: Tasks assigned to each party
• Next steps: Agreed-upon follow-up actions
• Competitive mentions: Any competitors discussed
• Buying signals: Interest indicators and concerns

CRM Automation

One-click CRM updates:

• Field population: Update deal stage, notes, next steps
• Activity logging: Automatic call logging
• Contact updates: New information captured during calls
• Opportunity updates: Deal value, close date, stage changes

Email Drafting

AI-generated follow-up emails:

• Meeting recaps: Summary emails to prospects
• Action item follow-ups: Reminder emails for tasks
• Next step scheduling: Calendar link emails
• Personalized content: Based on conversation context

Slash Commands

Quick actions via @tenali mentions:

• @tenali update CRM: Update Salesforce/HubSpot
• @tenali schedule meeting: Find available times
• @tenali draft email: Generate follow-up email
• @tenali find answer: Search knowledge base
• @tenali summarize call: Get meeting summary

Platform Integrations

Video Platforms

• Zoom
• Microsoft Teams
• Google Meet
• Browser-based video calls

CRM Systems

• Salesforce
• HubSpot

Knowledge Sources

• Google Drive
• OneDrive
• SharePoint
• Notion
• Confluence
• Slack
• Email

Calendar

• Google Calendar
• Microsoft Outlook

Technical Specifications

• Response time: 1-2 seconds for answer delivery
• Accuracy: Answers pulled directly from source documents
• Languages: English (primary), expanding to other languages
• Deployment: Cloud-based, no on-premise required
• Browser extension: Chrome extension available
• Desktop app: Available for Mac and Windows